Recent Articles
Cameo / Zoom System Requirements (Windows, macOS, and Linux)
Please visit Zoom's system requirements page for the latest information: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060748
Zoom H.323 Connections & Dialing Strings
Please note that some VTC units cannot connect to Zoom via IP address. You must use zoomcrc.com in place of the IP. Example: zoomcrc.com@123456 or zoomcrc.com@123456 Overview To avoid the Room Connector splash screen, you can enter the meeting ...
Zoom won't install on my Windows device. "The app you're trying to install isn't a Microsoft verified app"
Click the Start / Windows button in the lower left corner of your computer and type Apps & Features. Select Apps & Features - System Settings from the search results On the Apps & Features page, select Install Apps from "Anywhere" Try installing ...
Encryption on your h.323 end point (Polycom, Cisco, LifeSize, etc)
For Polycom HDX systems (6000, 7000, 8000 & 9000): For Polycom Group Series: Polycom QDX 6000 Cisco Telepresence (SX20, C90, may also cover others models) Conference Encryption Mode You must have a security key for your Cisco Telepresence system to ...
Realtime is not refreshing / streaming in my browser
Realtime is not refreshing / streaming in my browser This behavior is usually due to a firewall / network issue and evident if you see a "reconnect" message at the top of the transcript window. First step, and the easiest, would be to run the ...